SRA Staffing

ICT Application Analyst – Meditech Support

Location: Brantford, Ontario
Type: Contract, Temporary Full-Time
Duration: 12-month contract
Compensation: Competitive, commensurate with experience

About the Role:
Our client is seeking a skilled and experienced ICT Application Analyst to join their team. This is a 12-month temporary full-time contract role, reporting to the Manager of Information & Communication Technology. You will be responsible for supporting Meditech and other clinical applications, interfaces, and integrations with external partners and services. This role is ideal for a regulated healthcare provider with a background in clinical practice, adult education, facilitation, change management, and health information systems.

Key Responsibilities:

  • Application & End-User Support
    • Provide end-user support for hospital applications and systems.
    • Work closely with end users to understand workflow changes and resolve issues.
    • Support and maintain Meditech application dictionaries and configurations.
    • Provide technical support for various external interfaces and integrations with 3rd party systems and partner sites.
  • Implementation & System Maintenance
    • Ensure implementation design decisions address cross-functional needs and meet best practice standards.
    • Review, schedule, test, implement, and document system modifications, upgrades, or application changes.
    • Participate in the evaluation of new hardware or software solutions.
  • Team Collaboration & Education
    • Provide backup support within the application analyst team.
    • Offer support and education to end users of clinical systems to ensure appropriate, effective, and safe use of clinical applications.

Education Requirements:

  • Bachelor's Degree (Nursing or other Clinical discipline preferred; candidates with equivalency in education and experience will also be considered).

Mandatory Qualifications:

  • Minimum 2 years of hospital experience with a good understanding and working knowledge of Hospital Information Systems (experience with Meditech preferred).
  • Experience in Hospital Information System project implementation and support is an asset.
  • As of September 7th, 2021, all applicants must provide proof of full vaccination against Covid-19 or provide written proof of a medical or religious exemption as per organizational policy.

Mandatory Competencies:

  • Ability to work independently and within multifunctional or multidisciplinary teams.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent interpersonal, communication, and time management skills.
  • Reliable with an excellent attendance record and ability to participate in after-hours planned downtimes/application support.

Why Choose Us?
Joining our client means becoming part of an organization with over 130 years of making a positive difference in the lives of the people they serve. They value Care, Accountability, Respect, and Equity, and are working together to build a healthier community.

Benefits Include:

  • Tuition Reimbursement (Centralized Education Fund)
  • Casual, Part-time, and Full-time positions
  • HOOPP Pension Plan
  • Predictable work locations
  • Discounted onsite parking
  • 24/7 support from managers, physicians, allied health, and support staff
  • Free and confidential Employee Assistance Program for employees and family members
  • Ongoing infection prevention and control measures, education, and appropriate PPE support for all employees

Accommodation:
Our client is committed to employment equity, diversity, and inclusion in the workplace. They welcome applications from all qualified candidates and are dedicated to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

How to Apply:
Interested candidates are invited to submit a resume and cover letter outlining their qualifications and experience to Kris Krawiec at kristopherk@srastaffing.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.